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Shipping policy
Shipping & Delivery
Outframe is a print-on-demand brand.
Every item is made specifically for you after you place an order.
Because of this, delivery times may differ slightly from traditional retail shipping.
Processing Time
• Processing time: 2–5 business days
Each product is printed, inspected, and prepared for shipping before it leaves our production partner.
Orders are not processed on weekends or public holidays.
Shipping Time
Estimated delivery times after processing:
• Europe: 5–10 business days
• United States: 5–10 business days
• International: 7–15 business days
Please note that delivery times are estimates and may vary due to customs, local carriers, or seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout and depend on your location and the number of items in your order.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates may take 24–48 hours to appear after shipment.
Customs & Import Fees
For international orders, customs duties or import taxes may apply depending on your country.
These fees are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Address or Delivery Issues
Please make sure your shipping address is correct when placing your order.
Outframe is not responsible for delays or delivery issues caused by:
• incorrect addresses
• failed delivery attempts
• customs clearance delays
If a package is returned due to an incorrect address, reshipping costs may apply.
Questions
If you have any questions about shipping or your order, contact us at:
We’re here to help.
Important Note
Outframe operates with limited drops and made-to-order production.
Once an order has entered production, it cannot be modified or canceled.